Where's My Freight? You Shouldn't Have to Guess.

When you send freight across Australia, you want more than a delivery date. You want to know when it was picked up, where it is now and when it has been delivered.

For many businesses, finding that out still means phone calls, emails and waiting for someone to get back to them. Meanwhile, customers are asking questions, warehouse teams are waiting and plans are on hold.

At Vexor Logistics, we believe you shouldn't have to guess. We keep you informed from pickup to delivery.

Visibility at every stage

A freight journey across Australia has several key stages. Knowing where your freight is at each one lets you plan with confidence.

• Pickup confirmed. You know your freight has left your dock and is with us.
• At the depot. Your freight has arrived at one of our depots in Sydney, Melbourne, Adelaide or Perth and is being prepared for its next leg.
• In transit. Your freight is on the road, with the prime mover tracked 24/7 by satellite.
• Out for delivery. Your freight is on its final leg to the receiver.
• Delivered. Your freight has been signed for, with electronic proof of delivery available straight away.

Because we run our own fleet from our own depots at both ends of the country, your freight stays with us the whole way. There's no handover to another carrier and no gaps in the information.

Check it when it suits you

Freight doesn't only move during business hours, and your questions don't either. With instant access to our transport management system, you can check your freight's progress whenever you need to, whether that's first thing in the morning, late at night or halfway through a busy day.

You don't need to call, email and wait for a reply. The information is there when you need it.

Satellite tracking you can rely on

Every vehicle in our fleet is tracked 24/7 by satellite through VDAQ. On long East-West runs across the Nullarbor, where mobile coverage can drop out for hours, satellite tracking keeps our operations team connected to every truck.

For you, that means reliable updates on the journey. For us, it means we can spot problems early, support our drivers on remote roads and add security for every load.

Proof of delivery, instantly

When your freight arrives, the receiver signs electronically on glass at the point of delivery. The proof of delivery is captured straight away, with the time and the name of the person who signed.

That means:

• No waiting days for paperwork to come back
• No lost or illegible delivery dockets
• Faster invoicing and reconciliation for your accounts team
• Clear records if a delivery is ever questioned

When the job is done, you'll know.

Better information, better planning

Visibility isn't just about peace of mind. It also helps you run your business more efficiently.

When you know when freight will arrive, you can:

• Plan receiving. Have forklifts, staff and dock space ready at the right time.
• Keep your customers informed. Give accurate updates without chasing us first.
• Reduce wasted time. No more staff waiting around for trucks that aren't due yet.
• Manage stock. Plan sales, production or site work around reliable arrival times.

Good information helps the whole supply chain run smoothly.

When things don't go to plan

Transport across Australia isn't always predictable. Weather, road closures, flooding or breakdowns can cause delays, especially on remote routes.

When that happens, we don't wait for you to find out. Our operations team monitors the fleet in real time, and if something changes, we'll let you know early, explain what's happening and tell you what we're doing about it. Early warning gives you time to adjust your plans instead of reacting at the last minute.

Technology backed by real people

Tracking tools are great, but sometimes you just want to talk to someone. When you call our Adelaide operations team, you speak to people who know your freight and can make a decision, not a call centre reading from a script.

Whether you need to change a delivery, organise an urgent express load or simply check the details, our team is there to help.

You're in control

You shouldn't have to chase your freight. With online tracking, satellite updates and instant electronic proof of delivery, you get the information you need, when you need it.

Moving freight East-West? Request a quote or call our operations team on 1800 083 967 and stay informed every step of the way.